Terms & Conditions

Definitions:

“Precious Slumber”: Christine Simms trading as Precious Slumber, or any employee or contractor of Precious Slumber.

“Client”: the person receiving the services and/or information provided by Precious Slumber.

General

The Client is aware of safe sleep practices and agrees to follow them at all times while working with Precious Slumber.

The Client will disclose any medical conditions that their child has to Precious Slumber. The services that Precious Slumber provides are not intended to replace or supplement any medical advice that you receive before, during or after pregnancy. The Client agrees that none of the advice that we provide shall be considered medical advice nor should the advice we provide be relied upon by the client as medical advice. The Client should always seek the advice of their medical practitioner and should consult with their personal physician or other health-care professional if the Client has any healthcare related questions or before embarking on a new sleep program. If a medical problem presents itself or persists, the Client shall not disregard or delay seeking medical advice from their medical practitioner or other qualified healthcare provider. Accordingly, we expressly disclaim any and all liability, loss, damage, or injury caused by any information or services which we provide to the Client.

The Client will not disclose any of the information they receive from Precious Slumber to a third party, without Precious Slumber’s prior written consent.

Any changes you make to your baby’s sleeping or eating arrangements are your decision and Precious Slumber only makes suggestions for change, of which the Client is responsible for choosing to implement.

Expectation and Commitment

It is imperative that the Client keep Precious Slumber updated on sleep data and any other issues or concerns that may arise. Failure to do so results in an inability for Precious Slumber to help the Client and their child(ren) with their sleep goals. We are in the business of helping families sleep so this is a joint partnership in that effort. There is no magic wand or guarantees as the child's progress is highly depends on the parents’ ability to consistently implement the changes set forth by Precious Slumber. This can be challenging and emotional work and in order for the Client to get the most out of their sleep plan they must work together with and comply with adjustments and recommendations in their plan.

There is no professional relationship formed between The Client and Precious Slumber unless you explicitly choose to work with Precious Slumber by purchasing services.

Precious Slumber takes no responsibility for the results of the program.

 

Cancellations

The Client understands that if Precious Slumber needs to cancel the Client’s appointment for reasons beyond its control, the next available appointment will be offered to the Client. I understand that I may request a refund if the next available appointment is not convenient to me.

The Client agrees that a cancelation with less than 48 hours’ notice prior to a scheduled consultation will result in a refund of only 50% of the consultation package. A full refund will be provided for cancellations with more than 48 hours’ notice.

The Client agrees to provide Precious Slumber with 24 hours’ notice should they need to reschedule their consultation.

Should the Client choose not to proceed after the initial consult, once the plan has been provided or at any stage during the follow up period, the Client will not be eligible for a refund.

If the Client becomes uncooperative, threatening, or if there is reason to believe that the parent is not taking reasonable steps to ensure the care and safety of the Child, Precious Slumber reserves the right to terminate services without refund.

Should the Client need to put the program on hold after commencement of the program, arrangements will be at the discretion of Precious Slumber.

By undertaking this program you are agreeing to certain aspects of controlled crying (referred to by Precious Slumber as spaced soothing). There is no pressure to continue however refunds remain as stated above.

Acceptance

I agree that by booking and paying for a sleep package I have acknowledged, read and understood these terms and conditions of services set out by Precious Slumber.

Other

Precious Slumber does not offer any medical advice, services or treatment to any client. If you have concerns relating to a medical or nutritional issues we urge you to contact your medical practitioner or paediatrician immediately.

Limitation of Liability

In no event shall we, nor any of our officers, directors and employees, be liable to the Client for anything arising out of or in any way connected with the services we provide or the Client's use of this website, whether such liability is under contract, tort or otherwise, and we, including our officers, directors and employees shall not be liable for any indirect, consequential or special liability arising out of or in any way related to the Client's use of this website.

Indemnification

The Client hereby indemnifies Precious Slumber to the fullest extent from and against any and all liabilities, costs, demands, causes of action, damages and expenses (including reasonable lawyer’s fees) arising out of or in any way related to the Client's breach of any of the provisions of these terms.

Entire Agreement

These terms, including any legal notices and disclaimers contained on this website, constitute the entire agreement between Precious Slumber and the Client in relation to the Client’s use of this website, and supersede all prior agreements and understandings with respect to the same.